This is one of the most important questions a business owner can ever ask themselves. When was the last time, if ever, that you experienced what your customer or prospective customer experiences when they attempt to do business with your company? At OFS Smart Repair we are very serious about service and know that if we do not keep tabs on our customers’ experience, we will lose the plot very quickly. Therefore if you don’t know what kind of experience your customers are having, maybe it’s time to re-think, re-view and re-new. Here a couple of questions to consider: What happens when…
